Terms of service

Terms of Service

Last Updated: October 15, 2026

OVERVIEW

Welcome to Newborhood Market, an online marketplace offering a variety of products and brands, including Blankoozy™, our comfort-focused brand.

Newborhood Market operates the following online storefronts:

  • NewborhoodMarket.com — Our main online marketplace

  • Blankoozy.com — Our dedicated Blankoozy brand storefront

Both websites operate through the same Shopify store and are managed by Newborhood Market.

Throughout these Terms of Service ("Terms"), the words "Newborhood Market," "we," "us," and "our" refer to the business operating these storefronts, including the Blankoozy brand.

Newborhood Market offers its websites, information, products, tools, and services (collectively, the "Services") subject to the terms, conditions, policies, and notices described here.

By visiting either website, placing an order, or using our Services, you agree to these Terms, subject to applicable consumer protection laws.

Our store is hosted on Shopify Inc., which provides the ecommerce platform through which we sell our products.

These Terms apply to purchases made through both NewborhoodMarket.com and Blankoozy.com, unless a specific product or service expressly states otherwise.

SECTION 1 – ONLINE STORE TERMS

By using our Services, you represent that you have the legal capacity to enter into a purchase agreement in your jurisdiction or that you are using the Services with appropriate parental or guardian authorization.

You agree not to use our websites or products for unlawful or unauthorized purposes.

You must not transmit viruses, malware, destructive code, or other harmful technologies through our websites.

We may suspend or restrict access to our Services when necessary to address security threats, unlawful conduct, or material violations of these Terms, subject to applicable law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or restrict service for legitimate business, legal, security, or fraud-prevention reasons, subject to applicable consumer protection laws.

Information transmitted through electronic networks may pass through different service providers and systems.

Payment transactions are processed through Shopify and authorized payment service providers using appropriate security technologies.

You agree not to reproduce, duplicate, copy, sell, resell, or commercially exploit any substantial portion of our website content, branding, or Services without prior written authorization, except where permitted by law.

SECTION 3 – PRODUCTS, BRANDS, AND PRODUCT INFORMATION

Newborhood Market offers products through its main marketplace and through dedicated brands, including Blankoozy.

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours, materials, pricing, and other information are accurate.

However:

  • Colours may appear differently depending on screen settings.

  • Product packaging may differ from photographs.

  • Minor manufacturing variations may occur.

  • Product availability may change.

  • Measurements may vary within reasonable manufacturing tolerances where disclosed.

Blankoozy Products

Blankoozy specializes in comfort-focused merchandise, including oversized wearable blanket hoodies and related products.

Customers are encouraged to review product descriptions, size guides, materials, and care instructions before making a purchase.

We reserve the right to correct inaccuracies and update product information, subject to applicable obligations concerning existing orders.

Nothing in this section limits customers' rights when goods are defective, incorrectly described, or do not conform to applicable legal requirements.

SECTION 4 – DROPSHIPPING AND ORDER FULFILLMENT

Newborhood Market operates as an online retailer and may use third-party suppliers, manufacturers, warehouses, and logistics providers to fulfill orders.

Products purchased through either NewborhoodMarket.com or Blankoozy.com may be shipped from different fulfillment facilities or countries.

Customers acknowledge that:

  • Products may ship from different locations.

  • Multiple products within the same order may arrive separately.

  • Delivery times shown during shopping or checkout may be estimates unless expressly guaranteed.

  • International shipping may involve customs processing.

  • Unforeseen transportation, weather, or logistics disruptions may affect delivery.

Newborhood Market remains responsible for its obligations as the retailer, including applicable delivery, cancellation, refund, and consumer protection requirements.

Where a shipment is delayed, lost, damaged, or incorrectly fulfilled, customers should contact info@newborhoodtalks.com for assistance.

Nothing in these Terms excludes our responsibilities where applicable law makes the merchant responsible for delivery or fulfillment.

SECTION 5 – PRICING, PAYMENTS, AND ORDERS

Product prices are displayed on our websites and may vary depending on promotions, location, currency, or other disclosed conditions.

Prices, promotions, and product availability may change without notice for future purchases.

Before completing checkout, customers should review:

  • Product selection and quantities

  • Applicable prices and currency

  • Shipping charges

  • Applicable taxes

  • Any disclosed import duties or additional fees

  • Billing and delivery information

We reserve the right, subject to applicable law, to refuse or cancel orders for legitimate reasons, including:

  • Suspected fraud

  • Payment authorization failure

  • Unavailable inventory

  • Incorrect product pricing or listing information

  • Shipping restrictions

  • Other circumstances that prevent lawful fulfillment

If an order is cancelled after payment has been received, any refund due will be issued in accordance with applicable law and our Refund & Return Policy.

Confirmed orders will not be unilaterally repriced in violation of applicable consumer protection laws.

SECTION 6 – CUSTOMER ACCOUNTS AND INFORMATION

Customers agree to provide accurate, current, and complete information when placing orders or creating accounts.

You are responsible for maintaining the confidentiality of your account credentials and notifying us of suspected unauthorized access.

Because NewborhoodMarket.com and Blankoozy.com operate through the same Shopify store, customer information and orders may be managed through shared systems.

Personal information is processed in accordance with our Privacy Policy.

SECTION 7 – RETURNS, REFUNDS, AND EXCHANGES

Returns and refunds are governed by our Refund & Return Policy, which applies to both Newborhood Market and Blankoozy purchases.

Our standard voluntary return policy generally allows customers to request a return within 7 days after receiving their products, subject to eligibility requirements.

Customers may be responsible for return shipping costs for eligible change-of-mind returns.

Because many products are fulfilled through third-party suppliers, direct exchanges may not be available.

Additional consumer rights may apply depending on the customer's jurisdiction.

For example:

  • Eligible European Union customers generally have a statutory 14-day withdrawal right for distance purchases.

  • Customers in Quebec and other Canadian jurisdictions may have statutory warranties, cancellation rights, and remedies for defective or nonconforming products.

  • Customers in other locations may have additional rights established by local consumer protection laws.

Our standard return period does not replace, limit, or override mandatory legal rights.

For return requests, contact info@newborhoodtalks.com.

SECTION 8 – SHIPPING AND DELIVERY

Shipping availability, costs, and estimated delivery times may vary by product and destination.

Certain items may require additional processing time before dispatch, especially products fulfilled by third-party suppliers or manufactured to order.

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect or incomplete address supplied by the customer, additional costs may apply where permitted by law.

Shipping estimates do not eliminate statutory delivery obligations.

Customers may have the right to cancel an order or obtain a refund if delivery does not occur within legally applicable timeframes.

For additional information, please review our Shipping Policy.

SECTION 9 – THIRD-PARTY SERVICES AND LINKS

Our websites may contain links to third-party websites, applications, payment services, or other external resources.

We do not control the content or practices of independently operated third-party websites.

When customers choose to use external services, their use may be governed by the terms and privacy practices of the relevant provider.

However, our use of third-party suppliers, payment processors, or fulfillment partners does not remove our responsibilities as the retailer under applicable law.

SECTION 10 – INTELLECTUAL PROPERTY AND BRAND OWNERSHIP

The names, logos, graphics, photographs, product descriptions, website designs, and other original content displayed on our websites may be protected by copyright, trademark, and other intellectual property laws.

This includes branding associated with:

  • Newborhood Market

  • Blankoozy

  • Other brands operated or offered by Newborhood Market

Customers may not reproduce, distribute, modify, or commercially exploit protected content without authorization from the relevant rights holder, except where permitted by law.

References to third-party brands, trademarks, or products remain the property of their respective owners.

Use of the ™ symbol does not represent a claim that a trademark is registered.

SECTION 11 – CUSTOMER REVIEWS AND SUBMISSIONS

Customers may submit reviews, photographs, comments, suggestions, or other feedback relating to our products and Services.

By submitting content, you confirm that you have the necessary rights to provide it and that it does not violate applicable laws or the rights of others.

You grant Newborhood Market a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish submitted content for purposes related to operating, reviewing, and promoting our business, subject to applicable law and privacy requirements.

We may moderate or remove content that is fraudulent, unlawful, abusive, misleading, or otherwise inappropriate.

We do not guarantee publication of every submitted review.

SECTION 12 – PRIVACY AND PERSONAL INFORMATION

Personal information collected through NewborhoodMarket.com and Blankoozy.com is handled in accordance with our Privacy Policy.

We may use Shopify, payment processors, fulfillment suppliers, advertising partners, and other authorized service providers to operate our business.

Our Privacy Policy explains:

  • What information we collect

  • How we use customer information

  • How information may be shared

  • How cookies and advertising technologies operate

  • How customers can exercise applicable privacy rights

Please review our Privacy Policy for further details.

SECTION 13 – PROHIBITED ACTIVITIES

Customers and website visitors may not use our Services:

  • For unlawful or fraudulent purposes

  • To infringe intellectual property rights

  • To distribute viruses or malicious software

  • To interfere with website security

  • To collect personal information without authorization

  • To impersonate another person

  • To engage in harassment, threats, or abusive conduct

  • To submit false or misleading information

  • To interfere with the normal operation of our storefronts

We may take appropriate action in response to violations, including restricting access where legally permitted.

SECTION 14 – WARRANTIES AND PRODUCT QUALITY

We aim to provide accurate product information and products that meet applicable quality, safety, and conformity requirements.

Except for warranties expressly provided or required by law, we do not guarantee that our websites will always operate without interruption or technical errors.

Nothing in these Terms excludes or limits any legal warranty, statutory guarantee, or consumer remedy that cannot lawfully be waived.

Depending on applicable law, customers may have rights relating to:

  • Defective products

  • Products that are unsafe

  • Products that do not match their descriptions

  • Goods that are not suitable for their intended or ordinarily expected use

  • Products that fail to meet statutory standards of durability or quality

Any applicable manufacturer's warranty is additional to, and does not replace, mandatory statutory protections.

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Newborhood Market will not be liable for indirect, incidental, special, or consequential losses arising from the use of our websites or Services where such exclusions are legally valid.

This may include certain losses relating to:

  • Temporary website unavailability

  • Unauthorized interference with website functionality

  • Circumstances outside our reasonable control

These limitations do not apply to liability that cannot lawfully be excluded or restricted.

In particular, nothing in these Terms limits mandatory consumer rights, statutory warranties, or remedies for defective or nonconforming goods.

Any limitation on the amount of compensation available applies only where enforceable under the laws governing the particular transaction.

SECTION 16 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Newborhood Market against reasonable third-party claims, liabilities, and expenses directly arising from your unlawful misuse of the Services or infringement of third-party rights.

This provision does not apply where prohibited by applicable consumer protection law and does not reduce any mandatory rights available to consumers.

SECTION 17 – INTERNATIONAL CUSTOMERS

Newborhood Market may sell and ship products to customers in multiple countries.

Customers are responsible for reviewing product descriptions, shipping availability, and any disclosed international charges before placing an order.

For applicable consumer transactions, mandatory protections provided by the customer's jurisdiction may apply regardless of the governing-law clause below.

These may include:

  • Statutory cancellation rights

  • Product conformity requirements

  • Legal guarantees

  • Consumer information rights

  • Delivery obligations

  • Required refund procedures

We will respect applicable mandatory consumer protection requirements.

SECTION 18 – GOVERNING LAW

These Terms of Service and any disputes arising from the use of NewborhoodMarket.com, Blankoozy.com, or purchases made through either storefront shall be governed by and interpreted in accordance with the laws of the State of Nevada, United States of America, and applicable federal laws of the United States, without regard to conflict-of-law principles, to the extent permitted by applicable law.

Nothing in these Terms excludes, restricts, or limits mandatory consumer protection rights available to customers under the laws applicable to their transactions.

Customers purchasing from jurisdictions outside the United States may have additional statutory rights that cannot legally be waived through these Terms.

SECTION 19 – CHANGES TO TERMS OF SERVICE

Newborhood Market may update these Terms periodically to reflect changes in our business operations, legal obligations, products, or Services.

Updated Terms will be published on our websites with a revised effective date.

Changes will generally apply prospectively and will not retroactively alter completed transactions or existing contractual rights without a lawful basis.

Where legally required, customers will receive appropriate notice of material changes.

Continued use of the Services following an applicable update may constitute acceptance where permitted by law.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service, products, purchases, or customer service may be directed to:

Newborhood Market
Including the Blankoozy™ brand

Email: info@newborhoodtalks.com

Websites:

Customer service, returns, refunds, and product inquiries for both storefronts are handled through the same contact email.